Nootrex Dispute Policy

At Nootrex, we strive to provide exceptional customer service and resolve any issues or concerns you may encounter with your purchase. We understand that disputes may arise, but we kindly ask our customers to follow our dispute resolution process outlined below before considering other options:

Dispute Resolution Process

Contact Nootrex Customer Support: If you have any issues or concerns regarding your purchase, we encourage you to reach out to our customer support team first. Our dedicated representatives are available to assist you and work towards a speedy resolution to your satisfaction.

Provide Details: When contacting customer support, please provide relevant details such as your order number, the nature of the issue, and any other pertinent information to help us understand and address your concerns effectively.

Consequences of Filing a Chargeback

Prohibition from Future Business: Customers who initiate chargebacks without contacting Nootrex customer support for resolution will be prohibited from conducting any future business with Nootrex. We enforce this policy strictly, and there are no exceptions.

Global Blacklist: Furthermore, customers who submit chargebacks may be added to a global blacklist maintained by Nootrex. Being blacklisted could result in restrictions or prohibitions on purchasing from various online retailers, not just Nootrex.

Legal Action Against Fraudulent Disputes

Fraudulent Disputes: Any attempts to fraudulently dispute charges in an effort to obtain merchandise from Nootrex without proper payment may result in legal action. Nootrex takes fraudulent activities seriously and will pursue legal remedies to protect our business interests.

We value the trust and relationship we have with our customers and believe that open communication and cooperation are key to resolving any issues effectively. Therefore, we strongly encourage you to contact us first if you encounter any problems with your purchase.